How I learned to stop worrying and love Being The Product

You've probably heard everyone from bloggers to writers to watchdog groups decrying the fact that, when it comes to Facebook, Google or Twitter, you're not the customer, you're the product.

It's true, after all. These companies make their money by selling advertising space and by collecting and selling your personal data.  The more data they collect from you, the more money they make. Everything from your Google search history to your favourite books and movies listed on your Facebook profile is gold to companies who have figured out how to turn this into a profitable revenue model.

People have been decrying this for years. When Mark Zuckerberg declared – almost two years ago – that the age of privacy is dead, he was skewered by the media almost as badly as his movie version was in The Social Network. After all, nobody likes to feel like the product. It's demoralizing, right?

Maybe. But maybe not. There have got to be some benefits to being the product. So for my 2012 New Year's Resolution, I've decided to make peace with the whole concept. After all, if you can't beat 'em, join 'em.

Therefore, here are my top 5 (ever so slightly tongue-in-cheek) reasons why Being The Product isn't so bad, and is actually kind of cool:

Continue reading “How I learned to stop worrying and love Being The Product”

Anonymity, compartmentalization or multibranding?

Are we seeing a trend towards more anonymity online? What are the implications of increased anonymity? Does being anonymous necessarily mean having something to hide?

These are some of the questions that Mitch Joel asks in today’s blog post: The Next Big Thing Online Could Well Be Anonymity:

The knee-jerk reaction to anonymity is that the person creating the content has “something to hide.” It’s logical, but it’s not the entire story. Some people simply feel more liberated to speak their mind knowing that who they are will not become a focal point within that discussion.

(Full disclosure: I’ve been working for Mitch and the team at Twist Image for a little over three years now. You’ll likely see quite a bit of content from the folks at TI on this space. That’s what happens when you’re lucky enough to work with smart people who write thought-provoking content.)

I think an excellent point has been raised here. And it occurs to me that we may be talking about the wrong thing. Instead of “anonymity” versus “transparency”, are we really not simply talking about compartmentalization? Or, to put it another way, a personal version of multibranding?

In fact, I think this is a particularly appropriate topic for the inaugural post of a new blog, launched by a person with a digital presence in quite a few arenas. So here goes:

Continue reading “Anonymity, compartmentalization or multibranding?”